| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 72.56 |
| Liaison | Natalie Hayes |
| Submission Date | June 22, 2017 |
| Executive Letter | Download |
Bentley University
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Natalie
Hayes Associate Director of Sustainability Office of Sustainability |
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Bentley University contracted with Quantum Workplace to administer an employee Engagement survey in the spring of 2017. The questions were developed with the help of Quantum Workplace and Bentley University Staff. The survey was administered through email and was completely confidential.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
2017 was the first time in many years that Bentley assessed employee satisfaction. The Human Resources department is working closely with Quantum Workplace to evaluate the responses and develop plans to address issues raised by the evaluation.
Thus far Human Resources has identified the top ten drivers of employee satisfaction and three areas of focus based on these drivers. Focus 1: Make Employees Feel Valued, Focus 2: Set goals, communicate clearly, build accountability, Focus 3: Leverage career development to maintain job alignment.
Human Resources reviewed these outcomes with the President's Cabinet and next with department heads during the spring of 2017. During the summer and fall of 2017 HR will work to develop programs to address issues raised in the evaluation.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.