| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 74.18 |
| Liaison | Allie Schwartz |
| Submission Date | Nov. 30, 2012 |
| Executive Letter | Download |
Columbia University
PAE-12: Employee Satisfaction Evaluation
| Status | Score | Responsible Party |
|---|---|---|
|
0.00 / 2.00 |
Kristina
Hernandez Director Communications Strategic Communications, Columbia University Facilities and Operations |
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
The University provides a number of avenues of formal and informal ways to express satisfaction or dissatisfaction:
Formal:
Ombuds Office-confidential office to voice concerns
Compliance Hotline - anonymous hotline for calling to voice concerns
All faculty and staff have opportunity to participate in Benefits Survey on an annual basis
Grievance process for 3100 union support staff that allows complaints to be heard by manager, labor relations, and then mediator
Employees can communicate in person or written form to client managers at any time
Employees have representation on the University senate
The last employee satisfaction survey for Benefits was administered in November 2011
Additional information:
http://www.columbia.edu/cu/ombuds/
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.