| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 61.88 |
| Liaison | Lindsey Kalkbrenner |
| Submission Date | Jan. 31, 2011 |
| Executive Letter | Download |
Santa Clara University
PAE-12: Employee Satisfaction Evaluation
| Status | Score | Responsible Party |
|---|---|---|
|
2.00 / 2.00 |
Zenobia
Lane Interim Vice President for Human Resources Department of Human Resources |
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
Santa Clara University annually participates in a regional "Best Places to Work in the Bay Area" survey. Over 20% of SCU employees responded to the 2010 survey. SCU was ranked No. 8 in the “big companies” category, for businesses with 501 to 1,500 employees, in the 2010 survey.
Also, all employees can submit complaints at any time, about unfair treatment, discrimination, or unethical behavior at work, via an online system. The General Council takes necessary action, based on the grievance.
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
Data source(s) and notes about the submission:
The University is developing an in-house climate assessment for employees to provide feedback in aggregate, by division.
The University is developing an in-house climate assessment for employees to provide feedback in aggregate, by division.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.