| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 61.45 |
| Liaison | Austin Sutherland |
| Submission Date | May 1, 2014 |
| Executive Letter | Download |
University of Pennsylvania
PAE-12: Employee Satisfaction Evaluation
| Status | Score | Responsible Party |
|---|---|---|
|
2.00 / 2.00 |
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
Penn evaluated employee satisfaction by conducting a University-wide staff engagement survey highlighting 44 items and receiving input from the Provost, Deans and the Executive Vice President's office. The survey was conducted by a third-party, to ensured the confidentiality of individual responses. The staff engagement survey reflects staff’s satisfaction with performance drivers such as staff engagement, work environment, senior leadership, supervisor/manager, peers, career opportunities, organizational practices, and performance and recognition. Once the survey was administered the collected data was analyzed and reported to senior leaders such as the President, Provost and Executive Vice President and was shared with School/Centers leaders. Once all data was shared with the appropriate parties and action plans were developed based on specific feedback for each organization/area and focus on sustaining drivers that staff are highly satisfied and with and enhancing/improving the drivers staff are least satisfied with.
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.