| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 58.54 |
| Liaison | Jay Price |
| Submission Date | March 2, 2016 |
| Executive Letter | Download |
University of Tennessee at Knoxville
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.62 / 1.00 |
Preston
Jacobsen Sustainability Manager Facilities Services |
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Introduced in 2011, the Employee Engagement Survey is sent out every three years to help make the University a better place to work by sharing thoughts and suggestions. The survey is available to any person employed by the University of Tennessee and working 50% time or more, and is administered by a third-party vendor, ModernThink. Areas covered by the survey include:
-Compensation, recognition and appreciation
-Benefits & work/life balance
-Professional development
-Performance management
-Diversity and inclusion
-Job fit
-Senior leadership
-Connection of job to UT's mission
-Resources and support
-Collaboration
-Shared Governance
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Feedback is used in many ways, at both system and campus levels, to make UT an even better place to work. Examples of changes made from the 2011 survey at UT Knoxville include:
-Created new supervisor training: Performance evaluation, conflict management, employee shared governance and effective recognition
-Introduced two new annual employee appreciation events hosted by the chancellor: Spring Thank You Lunch and Fall Back-to-School Barbecue
-Introduced new comprehensive benefits fair in September to provide employees an opportunity to learn more about upcoming benefit changes prior to annual enrollment
-Introduced new quarterly luncheon program to give the chancellor an opportunity to welcome all new faculty and staff
-Introduced new Open Office Hours program to provide faculty and staff the chance to discuss issues of interest and concern one-on-one with the chancellor
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.