| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 67.20 |
| Liaison | Anne Duncan |
| Submission Date | Jan. 29, 2015 |
| Executive Letter | Download |
Wartburg College
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Jamie
Halloway Director of Human Resources Human Resources |
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The College use to use Modern Think's Employee Satisfaction Survey, but recently developed an internal employee satisfaction survey. It was first given in 13/14 year. It is our intent to repeat the survey regularly.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
There were two recurring themes which arose from the most recent campus survey; communication and and feedback.
Methods in increase communication are the most public ways on-campus members have seen these issues addressed. The President's office conducts two all campus addresses, which include a Q&A section, allowing employees to directly direct the President. There is a section on the internal website for documents from the President, including a copy the emails the President sends to all employees with a summary of each board meeting. The President has also asked all administrative committees in improve their communication with the campus.
The Human Resources Department, in partnership with the President's office, has created an appraisals task force to help improve the performance review process.
A third of many outcomes from the employee satisfaction survey includes the generation of the President's Advisory Committee. This committee helps the President receive feedback from community members and also provide his own feedback to the community.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.