If you have a question or would like to make a comment or suggestion, use the floating “question-mark” icon at the top-right corner of any page of the STARS website or Reporting Tool to access our Knowledge Base or contact an AASHE staff member.
When working on a specific credit, there is also extensive guidance available in the online Reporting Tool:
- A ‘Credit Info’ tab outlines all of the credit criteria.
- Hyperlinked text provides pop-up access to definitions of standards and terms.
- Small inline 'question-mark' icons provide pop-up access to additional guidance and helpful hints.
- A 'Resources' tab provides access to shareable credit language, a data collection spreadsheet, calculators and other tools, common missteps, and best practice examples from other institutions.
Of course, you can always contact us by email at any time via email@example.com.