STARS data accuracy processes improve quality of current and future reports, help to protect the credibility of STARS, and provide a fair and transparent means for resolving questions about the accuracy of STARS data. The STARS Data Accuracy Policy explains the mechanisms AASHE uses to improve the accuracy of STARS data, including how concerns about the integrity of data are addressed.
Mechanisms for Report Accuracy
1. Pre-Submission Review
AASHE encourages institutions to engage in an internal or independent review process to help ensure the quality and accuracy of its data prior to submitting a report. A Pre-Submission Review exemplary credit awards bonus points for STARS that use a standard template for internal/independent review.
2. Executive Letter
Each submitted report must be accompanied by a cover letter from the institution’s president, chancellor, or other high-ranking executive that confirms that the report has been checked for accuracy.
3. Collaborative Review & Revision
All institutions wishing to submit for a STARS Bronze, Silver, Gold or Platinum rating are engaged by AASHE staff in a collaborative review and revision process prior to report publication.
4. Periodic Audits
AASHE staff may conduct periodic post-publication review of data included in published STARS reports (see the STARS Data Accuracy Policy for details).
5. Transparency & Public Inquiries
All information in STARS reports is made publicly available on the STARS website. If an individual or organization believes that content is not consistent with credit criteria or contains errors, the STARS Data Inquiry Form will bring the potential inconsistency to the attention of the STARS Liaison at that institution (see the STARS Data Accuracy Policy for details).
6. Data Corrections
Each institution may submit a data correction request to correct inconsistencies in its STARS report after the report has been made public on the STARS website. Individuals at the institution with Administrator access within the Reporting Tool may submit correction requests, and these corrections may result in a new score and/or rating. Data correction requests submitted to update information that is beyond the timeframe for which the report was submitted will not be approved. For data updates/revisions, we recommend submitting a new report. Learn more about submitting a correction request.