| Overall Rating | Gold |
|---|---|
| Overall Score | 79.37 |
| Liaison | Jillian Leach |
| Submission Date | March 4, 2022 |
California State University, Chico
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Jennifer
Rotnem Director of Energy and Sustainability FMS |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
2018 Campus Climate Survey
https://www.csuchico.edu/pres/em/2021/21-017.shtml
https://www.csuchico.edu/pres/em/2021/21-017.shtml
The surveys were open from April 20 to May 11, 2018.
• The two surveys collected 633 completed responses.
• Staff & administrators consisted of 65.7% of the respondents, and faculty consisted of 34.3% of the responses.
• The staff & administrator survey consisted of 416 completed responses.
• The faculty survey consisted of 217 completed responses.
• During the period of survey administration, CSU, Chico employed 1,007 staff & administrators and 1,042 faculty, for a total of 2,049.
• The response rate for the survey was 30.9%.
• The survey instruments (one for faculty, one for staff & administrators) can be found here.
Methodological Notes
• In many instances, this report presents results from the 2015, 2016, and 2018 climate surveys, allowing the reader to compare change from year to year.
• We used cross tabulations (in SPSS v.25), and computed chi‐square values for each cross tab, but did not report them here. Further details on statistically significant differences are available from the Campus Climate Survey Working Group (CCSWG).
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The Employee Climate Survey Committee shall conduct a university-wide employee climate survey at least once every three years. The Employee Climate Survey Committee may conduct more frequent employee climate surveys in consultation with the President and Academic Senate Executive Committee.
The Employee Climate Survey Committee shall consult periodically with the President, Academic Senate Chair, and President’s Chief of Staff to keep them apprised of progress and data trends.
Reporting of findings: Within one academic semester of conducting a university-wide employee climate survey, the Employee Climate Survey Committee shall present and deliver a written report of the campus climate to the Academic Senate and Office of the President. Employee Climate Survey Committee reports shall include summaries of both quantitative and qualitative survey results. Employee Climate Survey Committee reports shall be made available to the broader university community through Institutional Research’s website.
Upon request by academic, staff, or administrative units, Institutional Research shall provide unit-level summary statistics (as specified above) for the quantitative survey responses to recent and/or past employee climate surveys.
Upon request by faculty, staff, or administrative units, the Employee Climate Survey Committee and Institutional Research shall, if possible, provide unit-level summaries of qualitative survey response trends to recent and/or past employee climate surveys following the best practices of de-identifying and reporting qualitative survey responses (see Appendix A).
If it is not possible to provide a unit-level summary of qualitative survey responses, the Employee Climate Survey Committee shall provide an explanation based on best practices of de-identifying and reporting qualitative survey responses (see Appendix A)
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.