| Overall Rating | Gold |
|---|---|
| Overall Score | 72.00 |
| Liaison | Jessica Krejcik |
| Submission Date | Dec. 22, 2021 |
Concordia University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Cassandra
Lamontagne Sustainability Coordinator Office of Sustainability |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Future Concordia is a large scale project with the goal of understanding how best Concordia can fulfill its academic and research mission, provide an enhanced student experience and deliver outstanding administrative and operational services in a post-pandemic environment.
The following guiding principles will inform the group's work:
-the primacy of the health and safety of the Concordia community
-alignment with Concordia’s next-gen strategic directions
-equity, diversity, accessibility and decolonization
-environmental solutions and financial sustainability
-supporting student success and the student experience
-creativity as well as a healthy tolerance for risk-taking, failure and discomfort
-agility, flexibility and responsiveness
-service excellence
There is a working group called "Work, workplace and workforce". This working group will evaluate what the future of work might entail at Concordia. Such a reflection, and the decisions that will shape the approach, will take into consideration the workforce (who our employees are), the work (what our employees do and why) and the physical workspace (where our employees conduct their work).
Over the coming months, Future Concordia will be hosting consultations, surveys and more. There is currently an anonymous "Future of work" survey available to any community member that would like to give feedback. The survey will close January 20, 2022. The survey asks Concordia employees about work culture, the changes employees would like to see in the coming years and preparedness for the future etc.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The role of the project's working groups is to develop and evaluate options on how best to define the future of Concordia within each of their respective focus areas by thinking institutionally, representing the community and becoming project ambassadors.
Issues raised by the evaluation of employee satisfaction by the "work, workplace and workforce" working group will be shared at an aggregated level and contribute to the development of a vision for the university.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Future Concordia was launched in December 2021. The first survey related to assessing employee satisfaction was made public and closes January 20, 2022.
To access the website an employee login is required.
Future Concordia was launched in December 2021. The first survey related to assessing employee satisfaction was made public and closes January 20, 2022.
To access the website an employee login is required.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.