| Overall Rating | Bronze |
|---|---|
| Overall Score | 36.76 |
| Liaison | Chelsea Malacara |
| Submission Date | Dec. 22, 2021 |
Marquette University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.45 / 1.00 |
Chelsea
Malacara Sustainability & Energy Management Coordinator Facilities Planning and Management |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The university conducted an Employee Engagement Survey from April 15 through May 10, 2019. It received 1,349 total responses (a 45 percent response rate). This is an 11 percent increase from the last survey completed in 2017.
Employee engagement survey using Likert scale and open ended questions in the following five categories: 1) Strategy/Culture/Communication/Accountability, 2) Change Management and Collaboration, 3) Supervisor/Boss Relationship/Work Environment, 4) Overall Satisfaction with Supervisor/Boss, 5) Overall Satisfaction with organization
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Department-specific reports were provided to all units, outlining the results, top 5 strengths and top 5 areas for improvements with recommendations included. Action plans were requested and received and a pulse survey will be conducted in Fall 2021 to assess results and progress.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.