Overall Rating Gold - expired
Overall Score 68.22
Liaison Mary Ellen Mallia
Submission Date Dec. 21, 2018
Executive Letter Download

STARS v2.1

University at Albany
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.30 / 1.00 Mary Ellen Mallia
Director of Environmental Sustainability
Finance and Business
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
30

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Office of Institutional Research administered a multi-component survey on work load, expectations and working conditions to our faculty. This survey, Collaborative on Academic Careers in Higher Education, or COACHE, was conducted in February/March of 2017. This is a web survey of UAlbany tenured, tenure-track, and full-time non-tenure-track teaching faculty. 39% of eligible faculty completed the survey. It covers a multitude of topics including: facilities and work resources, health and retirement benefits, leadership, tenure, government and departmental relations.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The Chief Academic Officer (on our campus is the Provost) is provided a copy of the COACHE survey results to inform any changes in culture, resource or processes. One example of the results being used relates to the President's Council on Diversity. The survey results were shared with this advisory body and they used them to help develop actions aimed at recruiting and retaining faculty of color.
The report indicated that the campus strengths were: Departmental collegiality, Departmental leadership, Mentoring, Clarity with Tenure Expectations and Tenure Policies. Areas of concern included supporting interdisciplinary work and personal/family policies.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.