| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 65.15 |
| Liaison | Amber Saxton |
| Submission Date | Jan. 8, 2021 |
George Mason University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Kate
Astor Analyst HR Metrics & Analytics |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The Quality of Work Life Survey assesses:
~ Employee Engagement
~ Net Promoter Score
~ Affective Organizational Commitment (AOC)
~ Perceived Organizational Support (POS)
~ Perceived Supervisor Support (PSS)
~ Job Satisfaction
~ Salary
~ Diversity & Inclusion efforts
~ Ethical Behavior of Leaders
~ Employee Wellbeing
The QWL survey is administered every 3 years to the whole workforce by Human Resources. The survey was sent to the entire workforce, with a 33% response rate in FY19.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The QWL Committee reviews the survey data and recommends actions to the appropriate bodies
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.