Overall Rating Gold
Overall Score 69.92
Liaison Chang Tzau-Chau
Submission Date March 3, 2022

STARS v2.2

National Taiwan Normal University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.02 / 1.00 Chang Tzau-Chau
Professor
Graduate Institute of Environmental Education
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
2

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Every year, the institution uses questionnaires to learn the opinions of employees, which can be used as a reference for improvement. The content of the questionnaire includes the administrative process, personal learning and growth, and job satisfaction surveys.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

To enhance the administration efficiency, the results of the questionnaire will be used as a reference for evaluation of each department. In addition, the Immediate Response Center will respond and report the result to the Principal.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.