Building Operations and Maintenance

For details about this credit, including the criteria, reporting timeframe, applicability, scoring, and more, please review the full credit language.

Frequently Asked Questions

What’s the difference between LEED O+M certification and the more common LEED BD+C standard?

This credit recognizes LEED O+M certification rather than the more common LEED BD+C standard, which is recognized in Building Design and Construction (OP-4).

For more information, take a look at the LEED for Existing Buildings eligibility requirements.

What are some examples of multi-attribute and single-attribute green building frameworks that count for this credit in STARS 2.2?

Examples of green building rating systems, policies and programs that qualify for each of the Buildings credits may be found here.

What are the required components of an IAQ policy or protocol?

In order to claim points for a published IAQ policy or protocol, it should include, at minimum:

  • Regular auditing or monitoring,
  • A mechanism for occupants to register complaints, and
  • Action plans to implement any corrective measures required in response to audits, monitoring or complaints.

Simply referencing IAQ or indicating there is a standard is not sufficient.

Do green cleaning practices count for this credit?

Descriptive response must reference a published green cleaning policy, program or contract (informal or unpublished programs are generally not sufficient).

Can strategies for energy efficiency and water conservation be counted for this credit?

Descriptive responses for the Energy & Water Management and Benchmarking sections that reference strategies for energy efficiency and water conservation rather than management and benchmarking are not sufficient. According to the credit criteria, “Energy and water management and benchmarking programs include dashboards, analytics tools, and other mechanisms to assess performance, set goals, create and implement action plans, and evaluate progress.”

Are there there other credits that ask for the same information?

Reviewers will check to see if the gross floor area and energy intensive space reported in this credit are consistent with Operational Characteristics (IC-2). A lower number may be reported under this credit if the institution excluded certain types of unoccupied space (parking garages, stairwells, etc.) from this credit but not others. Likewise, buildings for which certification is pending may be excluded from the calculations for this credit for up to 2 years following registration with LEED or another rating system. Valid discrepancies should be clarified in the Notes field (for instance, if a different performance year or data source was used). Note: The gross floor area and energy intensive space figures appear in the following credits: Greenhouse Gas Emissions (OP-1), Building Operations and Maintenance (OP-3), Building Energy Consumption (OP-5), and Water Use (OP-22).

Templates & Tools

Example Responses

  • Central Michigan University – Nice examples of IAQ and green cleaning policies.
  • Dickinson CollegeClear reporting for IAQ, green cleaning, energy and water management.
  • Emory University – Responses about LEED O+M certification clearly affirm that LEED O+M certification is being reported. Solid responses for IAQ, green cleaning, energy and water management.
  • San Diego State University – Responses about LEED O+M certification clearly affirm that LEED O+M certification is being reported.

Common Issues Identified During Review

  • Score outlier: Uncommon for institutions to earn more than 2 points unless buildings are LEED O+M certified. If a high score is reported, check closely for the issues below (incorrectly counting LEED BD+C is often the issue).
  • This credit recognizes LEED O+M certification rather than the more common LEED BD+C standard, which is recognized in OP 4. Response under “A brief description of the green building rating system(s) used and/or a list or sample of certified buildings and ratings” should clarify the rating system and level for each certified building.
  • Gross floor area and energy intensive building space should be consistent with IC 2 if the same or similar performance year is used. A lower number may be reported under OP 3 if the institution excluded certain types of unoccupied space (parking garages, stairwells, etc.) from this credit but not others. Likewise, buildings for which certification is pending may be excluded from the calculations for this credit for up to 2 years following registration with LEED or another rating system.
  • If reporting for Indoor Air Quality Management (IAQ), in order to count under this credit, the published IAQ policy or protocol should include at minimum: Regular auditing or monitoring, A mechanism for occupants to register complaints, and Action plans to implement any corrective measures required in response to audits, monitoring or complaints. Simply referencing IAQ or addressing two of the three standards is not sufficient.
  • If reporting for Energy and/or Water Management and Benchmarking – Such management and benchmarking programs include dashboards, analytics tools, and other mechanisms to assess performance, set goals, create and implement action plans, and evaluate progress.” Responses referencing strategies for energy efficiency and water conservation rather than management and benchmarking are not sufficient.

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