Appalachian State University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Michelle
Johnson Tech support analyst HR |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The UNC System engaged ModernThink LLC, an independent research and consulting firm that specializes in higher education climate assessment, to administer our engagement survey process. All UNC campuses and the System Office participated in the first of the three surveys in 2018. The same survey will be replicated in 2020 and again in 2022, to measure progress toward identified improvement goals.
In the first survey conducted in 2018, ASU had a 54% overall response rate. The full report overview can be found using the following link:
https://hr.appstate.edu/sites/hr.appstate.edu/files/2018_asu_overview.pdf
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The surveys and their results will allow Appalachian State University and system leaders to recognize successes and understand concerns that influence workplace culture. Among the topics explored are collaboration, communication, supervision, workplace culture, and benefits. The survey results may also assist the UNC System in advocating for improvements to human resources policies at the statewide level that are generally beyond the University’s institutional control. More information is available on the UNC System website.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.