Overall Rating Bronze - expired
Overall Score 28.17
Liaison Suzanne Wood
Submission Date May 26, 2016
Executive Letter Download

STARS v2.0

UMass Chan Medical School
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Suzanne Wood
Sustainability & Energy Manager
Facilities Managment
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

1. Employees' willingness and ability to contribute to company's success
2. Staff commitment and sense of belonging to the organization
3. Employees' commitment to the organization and motivation to contribute to the organization's success
4. Employees' exertion of "discretionary effort" going beyond meeting the minimum standards for the job
5. Creating the sense that individuals are part of a greater entity


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The Office of Diversity & Inclusion met with various groups and stakeholders throughout the University to address issues raised by the evaluation. From this feedback, more Employee Award programs were developed including the Community Service Award and the Mission Award.


The year the employee satisfaction and engagement evaluation was last administered:
2,014

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.